We have collected some of the most frequently asked questions about Silent Wings from the forums. Look here first if you have any questions or problems related to Silent Wings products.

Table of Contents

[1] General Questions
[1-1] Is there a CD/DVD version?
[1-2] Can I buy with a credit card?
[1-3] Does Silent Wings support online multiplayer?
[1-4] Is there a free demo available?
[1-5] When is Silent Wings 2.0 coming out?

[2] Troubleshooting
[2-1] The program crashes when clicking the "Quick Flight" or "Fly Now" buttons.
[2-2] I get an error message claiming that my graphics card does not support texture compression
[2-3] I get an error message saying that my graphics card does not support "Pbuffers"

[3] Licenses
[3-1] Where do I download the license key?
[3-2] My computer isn't connected to the internet, how do I get my license key?
[3-3] I just bought a new computer or hard drive and now Silent Wings will not run anymore! Why?
[3-4] Do I need to purchase a license before downloading?

[1] General Questions

[1-1] Is there a CD/DVD version?

Unfortunately not. We had a DVD version, but it turned out that most people didn't want to wait for delivery of a CD when they could just download it immediately.

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[1-2] Can I buy with my credit card

Yes you can. The simplest way to pay with a credit card is to use the PayPal system in our web shop. There you can enter your credit card details and your license will be available immediately.

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[1-3] Does Silent Wings support online multiplayer?

Yes, multiplayer is supported since v1.06.

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[1-4] Is there a free demo available?

Yes, you can try out the software for free for a period of two weeks. Just download and install the software and start the License Manager. When starting the activation procedure without a valid license, you will be given the option to register a free demo license. The demo license only covers the Twin II glider, but can be used with all the available sceneries.

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[1-5] When is Silent Wings 2.0 coming out

Short answer: When it's done ;-)

Longer answer: Silent Wings 2.0 has been in development for many years now. Silent Wings 2.0 is a basically complete rewrite of everything to support more modern hardware and programming tecniques. We have set the ambitions quite high, and the current level of technology enables us to do a lot of stuff that we couldn't do back in 2005. This means that it takes a lot of time, and since both the developers have small kids and demanding daytime jobs which unfortunately has little to do with soaring simulation, the development process must be done in small (but effective) bursts over a very long time...

We have a lot of stuff ready, and some of it can be seen in the new Silent Wings Studio software that has been used very successfully in live broadcasting the Sailplane Grand Prix events the past couple of years. It is still a long way to go though.

We will of course keep you informed, but we will not announce much before it gets closer to release. We need to focus our Silent Wings time on the programming process itself.

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[2] Troubleshooting

[2-1]The program crashes when clicking the "Quick Flight" or "Fly Now" buttons.

Please check that you have the latest drivers for your graphics card. Most crash errors have been resolved by upgrading the graphics drivers. The latest version of the drivers can be found on the manufacturers web sites, for example www.nvidia.com or www.ati.com.

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[2-2] I get an error message claiming that my graphics card does not support texture compression

Very old graphics cards do not support some of the features that are needed to run Silent Wings in a satisfactory manner. However, it may also just be that you haven't installed the correct drivers for your card, and it is running on very simple default drivers that don't use the graphics hardware properly. Please check that you have the the latest graphics driver version by visiting the manufacturers web site.

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<a name="T3" [2-3] I get an error message saying that my graphics card does not support "Pbuffers"

This error message often occurs if you have old graphics drivers. Please upgrade to the latest version by visiting the manufacturers web site. This error may also occur if you have a very old graphics card which does not support the newer features needed to run Silent Wings. However, the most common reason for this error is old drivers.

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[3-1] Where do I download the license key?

Just start Silent Wings and click License Manager. Next, select "Silent Wings Simulator" and click Acquire License.

Please note that the first time you start Silent Wings, this will happen automatically.

Next, select Start Registration. Then you will be taken to a registration web site where you can do one of the following:

  • Register a 14 days demo license
  • Purchase a full license
  • Download a license key which has been paid for

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[3-2] My computer isn't connected to the internet, how do I get my license key?

From another computer that is connected, go to the following web page:

http://www.silentwings.no/licence/register2

Here you must log in with your user name and password. Next you can enter the values Key1 and Key2 from the Silent Wings registration dialog box.

Just follow the instructions to register your license.

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[3-3] I just bought a new computer or hard drive and now Silent Wings will not run anymore! Why?

Your license key is tied to your computer. When you buy a new computer you need to transfer your license key to the new computer. Just send us an email on info@silentwings.no with your silentwings.no user name and the old license key (if you have it), and we'll transfer it for you.

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[3-4] Do I need to purchase a license before downlading?

No, in fact we recommend that you download the software first and make sure that it runs nicely on your system with a demo license. Then you can upgrade the demo license to a full license later to get full access to all the features.

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